This is a peer support forum where Volunteers and Staff work cooperatively to deliver WordPress.com support. Volunteers answer most questions and Staff monitor. When Volunteers cannot provide the required support we flag threads for Staff attention.
There are pages of threads wherein bloggers who posted long before you did are patiently waiting for Staff assistance. Creating duplicate threads is not a wise thing to do. When we create a support ticket by contacting Support Staff by using the contact link http://en.support.wordpress.com/contact/ or by flagging a thread here in the forums for their assistance it’s important to understand they have a backlog.
They deal with the support tickets, emails and threads on these peer support forums with the earliest dates first. So if we contact them more than once on the same issue or bump threads or create duplicate threads the date moves forward and it takes longer to get help.
This thread is flagged for Staff attention. What’s required is your patience please.
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forums.wordpress.com
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