I have flagged this for the staff to help - you have a couple of issues - you will probably need staff help to renew the domain
However - you need to be logged in as an Admin for an account / blog to see the store option for a blog - you need to be in the blog not some manage blogs section
Also you need to be logged in as the EXACT account / name that owns an upgrade to renew it - do you have another account you might have used to buy the upgrade?
Or might someone else have bought the upgrade?
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forums.wordpress.com
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